First State Bank Wisconsin
  • Marshfield, WI, USA
  • Hourly
  • Full Time

Medical, Dental, Life, LTD Insurance, PTO, Paid Holidays, Wellness program, great working environment!

First State Bank is seeking a Consumer Banking Assistant to start immediately in our Marshfield location. If you have a fun, outgoing personality, as well as bank or cash handling experience, we'd love to talk to you about joining our First State Bank family!

Under the direction of the Branch Manager, the Consumer Banking Assistant performs account opening, closing, maintenance and other customer service to provide a pleasurable customer experience and ensure satisfaction of their financial needs.

  • Creates an optimum customer service experience by assisting customers with a full range of assistance pertaining to the opening and closing of accounts, questions on accounts, and all correspondence of issues and concerns on customer accounts.
  • Continues education of consumer banking policies and regulations to ensure compliance in all procedures and correspondence.
  • Responsible for the satisfaction and education of customers in all aspects of their checking, savings, CD, IRA, HSA and other accounts, online banking, loan correspondence, contacting of account concerns, and customer services.
  • Provides assistance with credit card applications, loan checks, and other correspondence ensuring customer satisfaction and sales of products.
  • Increases sales and bank growth through the cross-selling of bank products and services to customers with identified needs.
  • Accurately process credit card applications; provide customer with loan check pending approval in order to provide an excellent customer experience.
  • Maintain customer relations and comfort through constant contact and security with account information, concerns, and other correspondence.
  • Maintain knowledge of Bank products and services in order to stay current and provide excellent customer service.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.

First State Bank is an equal opportunity employer of minorities, women, protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status of protected veteran, or status as an individual with a disability.


Full Job Description
First State Bank Wisconsin
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